Terms of service
OVERVIEW
Welcome to Collective Pallet! The terms “we”, “us” and “our” refer to Collective Pallet. Collective Pallet operates this website, including all related information, content, features, tools, and services in order to provide information about our warehouse, fulfillment, logistics, coworking, storage, and related business services (the “Services”). Collective Pallet is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy:
https://collectivepallet.com/policies/privacy-policy
If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our website or engaging our services, you may be asked to provide certain information, such as your email address, billing, payment, shipping, or business information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - SERVICES
We provide warehouse, fulfillment, logistics, coworking, storage, and related operational services. Any descriptions of services, pricing, capabilities, timelines, or availability are subject to change without notice at our sole discretion.
We have made every effort to accurately represent our services and offerings on our website. However, we do not warrant that all descriptions, images, or representations will be fully accurate, complete, current, or error-free.
All descriptions of services are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue or modify any service at any time and may limit the availability of services to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - SERVICES, BOOKINGS, AND PURCHASES
When you request, book, purchase, or engage our services, you agree to provide accurate and complete information necessary for us to fulfill those services. Collective Pallet reserves the right to accept or decline any request for services at our sole discretion.
Certain services may require separate agreements, onboarding documentation, membership terms, operational policies, or fulfillment contracts provided directly by Collective Pallet. In the event of any conflict between these Terms and a separately executed agreement, the separate agreement will govern.
Please review all invoices, quotes, service agreements, and project details carefully before confirming services, as cancellation or modification requests may not always be accommodated once work has begun.
SECTION 4 - PRICES AND BILLING
Prices, discounts, estimates, and promotions are subject to change without notice. Fees for services will be outlined in invoices, proposals, quotes, or written agreements provided by Collective Pallet.
Unless otherwise expressly stated, posted pricing does not include taxes, shipping, handling, customs, import charges, or third-party carrier fees.
Certain services may be subject to separate service agreements, quotes, membership terms, or fulfillment contracts provided directly by Collective Pallet.
You agree to provide current, complete, and accurate billing and account information and to promptly update such information as necessary.
SECTION 5 - SHIPPING AND DELIVERY
Collective Pallet is not liable for shipping carrier delays, inventory transit interruptions, customs processing issues, fulfillment interruptions, or delays caused by third-party logistics providers or events outside our control.
All shipping and delivery timelines are estimates only and are not guaranteed. Once products or inventory are transferred to a shipping carrier, title and risk of loss pass to the applicable party as outlined in any governing service agreement.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, videos, audio, logos, and the design, selection, and arrangement thereof, are owned by Collective Pallet, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
These Terms permit you to use the Services for your personal or business use only in connection with engaging our services. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Collective Pallet’s names, logos, product and service names, designs, and slogans are trademarks of Collective Pallet or its licensors. Shopify’s name, logo, product and service names are trademarks of Shopify. All other names and marks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
If you choose to access third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Collective Pallet is powered by Shopify, which enables us to provide the Services to you. However, any agreements, transactions, or services you engage in are solely between you and Collective Pallet.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any services provided by Collective Pallet, including any injury, damage, or loss resulting from those services.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here:
https://collectivepallet.com/policies/privacy-policy
Certain personal information may also be subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services for you.
SECTION 11 - FEEDBACK
If you submit suggestions, reviews, feedback, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.
You represent and warrant that your Feedback does not violate any law or the rights of any third party.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to service descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only.
You may not use the Services:
- for unlawful purposes
- to violate laws or regulations
- to infringe intellectual property rights
- to transmit malware or malicious code
- to spam, scrape, phish, or interfere with the Services
- to impersonate another person or entity
We reserve the right to suspend or terminate access if these Terms are violated.
SECTION 14 - TERMINATION
We may terminate or suspend access to the Services at any time without notice if we determine that you have violated these Terms.
The following sections survive termination:
- Intellectual Property
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law
- Privacy Policy
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information.
EXCEPT AS EXPRESSLY STATED BY COLLECTIVE PALLET, THE SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 16 - LIMITATION OF LIABILITY
Collective Pallet is not responsible for delays, damages, losses, or interruptions caused by third-party shipping carriers, suppliers, customs agencies, fulfillment partners, or force majeure events.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL COLLECTIVE PALLET, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Collective Pallet and its affiliates, officers, directors, employees, contractors, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain enforceable to the fullest extent permitted by law.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Collective Pallet regarding use of the Services and supersede any prior agreements or communications.
Failure to enforce any provision shall not constitute a waiver of such provision.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent.
We may assign or transfer these Terms without restriction.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Oregon.
You and Collective Pallet consent to venue and personal jurisdiction in the state and federal courts located in Oregon.
SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.
Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Our contact information is posted below:
Collective Pallet
20729 Carmen Loop Suite 130
Bend, OR 97702
(541) 241-6137
info@collectivepallet.com